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WHICH BUSINESS AREAS DO YOU NEED TO OUTSOURCE?
- Tasks related to administration
- Support for customers
- Duties related to finance and accounting
- Management and operations of IT
- Services in the creative field
- Resources for Humans
- Marketing and sales
- Support for the back office
The overall advantages of outsourcing eliminate certain cynicisms, specifically whether it works and whether it's relevant.
It is important to note that you can acquire a wide range of services via outsourcing from third-party providers. These outsourcing processes support various business areas, as you read through this article.
Outsourcing distinct business areas
The following are some distinct business areas that can be outsourced to external service providers.
Tasks related to administration
An organization's day-to-day operations make up company and business administration.
It is common for employees to spend too much time on administrative tasks, which leaves them little time to develop the core aspects of the business. This is why most companies outsource some administrative tasks.
Third-party service providers can handle the following administrative tasks:
- Entry of data
Rather than spending hours of the day typing your business data, a third-party service provider can do this for you. Your business data can be arranged and filed without having to devote much time to it.
- Management of travel
Your staff will ensure that you have the necessary reservations and airline tickets.
Having someone handle this task makes it easier, especially when it comes to certain issues that need to be addressed. You can use software for this task, but it's better to have someone handle it.
- The scheduling process
When you are running a business, you would usually be busy. Having someone who organizes your schedule is always helpful.
With outsourcing, you will have someone who will remind you regularly when there are people you need to call or places you need to be.
- The ability to type
Typing, especially bulk typing, can be time-consuming and difficult. Instead of doing it in-house, outsourcing it outside your company will free up your time to concentrate on growing your company.
- The personal assistant
When you hire a virtual assistant, you are literally duplicating yourself, so you can focus on the more pressing aspects of growing your business.
- The management and processing of data
The management and processing of data is not an easy task, whether it is as simple as entering data on Microsoft Excel or Word. Finding data when you need it is also not that easy, especially if you are unorganized.
If you outsource data processing for your business, you will have all your documents organized.
Support for customers
In Customer Support, you communicate directly with your customers through a variety of channels.
Customer support roles you can outsource include:
- Moderation of sales
Having an expert handle sales moderation would always be helpful if you aren't an expert in this area.
- The customer service department
Customers' complaints, concerns, and needs are handled more effectively when you outsource customer service.
Experienced professionals or a robust customer service system ensure that your customers are happy and satisfied, as they are the most valuable asset of any company.
- Support via live chat
As with customer service, live chat support systems can also be outsourced.
- Moderation of the community
Outsourcing can be a great option for companies with a rapidly growing online community.
By outsourcing this technical function, you can save time and money by not having to train employees or hire new ones in-house.
Duties related to finance and accounting
Keeping your financial data and accounts organized all the time will help you avoid trying to catch up at the end of the year.
Maintaining an organized book takes more time and attention, forcing you to hire an in-house accounting team, which can be an extra cost. During tax season, it can be time-consuming and tedious to scramble.
Fortunately, there are some accounting and financial tasks you can outsource. Here are the top outsourced services.
- The bookkeeping process
The availability of cloud-based accounting software these days makes working with a bookkeeper outside your business so much easier.
You can simply send your business account data that you want your bookkeeper to organize. In turn, they will send you the reports you need.
Taxes are also simplified by outsourcing the services of a bookkeeper.
- The invoicing process
It can save your company time and money by providing regular, accurate, and timely invoice management when you outsource invoice processing.
- Payables and receivables
Your business can reduce costs and expenses by using invoices, particularly in accounts payable and receivables.
Companies can improve their compliance regarding internal controls through outsourcing, as well as streamline their AP and AR processes without spending hours every day on them.
- Reporting, analysis, and planning of financial data
Reporting your company's financial health can be tedious, especially if it's not streamlined and organized well. It can also consume a great deal of time, especially when preparing reports and analyses.
Outsourcing financial reporting services can make this process seamless and efficient.
As a result of outsourcing, you can save time, usually by analyzing financial documents and preparing reports, as well as money by not having to purchase financial reporting software.
Management and operations of IT
IT roles should always be handled by specific IT specialists. Regular employees cannot handle these roles.
IT roles are essential to your business's internal processes, but hiring in-house specialists can be pretty expensive. That's why many companies today outsource to seasoned specialists, as they can cut costs while working with seasoned professionals.
You can source out the following IT-related roles:
- Support for IT
- The system
Problems like crashing servers and websites, corrupted data, and malware attacks are inevitable, regardless of your business's size.
Some companies outsource their IT support services in order to save money. Outsourcing is also cheaper than hiring an in-house IT team. Another reason is security.
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- Administrator of a network
As well as ensuring a secure system for your business, outsourcing a network admin helps maintain a seamless process within the organization.
Services related to creativity
- Designing a website
You can make or break your online presence with a great website. If you aren't an expert, web design can be quite challenging.
When you hire a professional, you will not only save time and energy, but you will also create a quality website that will meet your customers' needs.
- Design of graphics
You need eye-catching visuals and designs that will attract your customers. Having a talented graphic designer will help you to represent your brand and voice effectively.
- The development of websites
Leave web development and maintenance to the experts. Business owners should instead spend more time on growing their business and ensuring the quality of their products and services.
- The development of software
A company can improve its competitive edge by outsourcing software development. It is a strategic approach for every business.
With outsourcing, you can be assured that an expert professional is doing the job for you instead of spending large amounts of money on in-house software development.
- The animation industry
In most cases, entertainment companies outsource animation services to studios overseas where the costs are lower. One of the main reasons is to cut costs.
- The storyboard
By outsourcing storyboards and creative design, you can save time and money. You get access to skilled professionals outside your organization.
Their international exposure and excellent infrastructure are also advantages you can benefit from.
Human resources
HR departments often face a challenging task in hiring and training new and existing employees.
In most cases, it takes up so much of an employee's time that they can devote it to core business activities instead.
Here are some examples of how you can define outsourcing jobs in HR business functions:
- Support for Human Resources
A human resources support can help a business manage a wide range of HR functions, including payroll processing, recruiting, employee training, and benefits administration.
- Billing for medical services
Outsourcing medical billing has many advantages. All of them make the billing process simple and convenient.
Hiring a professional to handle billing documents allows employees to focus more on their patients and reduce billing errors.
- Support from insurance companies
In addition to driving innovation in business processes, outsourcing insurance support can also improve customer service.
Marketing and sales
As you close deals with your customers, your sales and marketing should always be aligned.
You can outsource the following sales and marketing roles to earn more profits:
- Developing a brand
In order to market and develop your brand properly, you will need to have knowledge and expertise. This specific role will require planning and execution time.
Experts in this area can also help to develop a better strategy to build brand awareness since time is a precious commodity when running a business.
- The press release
It is possible for businesses to use press releases to gain media coverage or for search engine optimization. However, a press release can be effective or ineffective.
You can establish your name by outsourcing press release services to someone who knows how to do it right.
- Marketing online
These days, online marketing is considered to be the most effective and convenient way to advertise. This is mainly because you can find almost anyone online.
Today, online marketing is quite competitive, especially with the ever-changing trends and market competition.
Here are some online marketing roles you can farm out to experts:
- Marketing via social media
You can use social media marketing to keep in touch with your current customers and connect with new ones. However, you need to post social media updates regularly to see any benefit.
A tech-savvy professional can manage your company's Facebook, Instagram, Twitter, Pinterest, and other social media platforms.
- Marketing of content
It takes time and effort to create and produce quality content that will make your business relevant in your chosen niche aside from social media.
You can hire a content writer or a content marketer to handle this tedious task, making outsourcing articles much easier.
- PPC and SEO
Creating content alone won't bring your business to the top, especially if you want to appear on the first page of search engine results.
Training an employee on SEO and PPC marketing strategies takes time and money. A more cost-effective alternative is to hire a professional to optimize your content.
- Marketing via email
It takes a lot of time and effort to run a marketing campaign, and email marketing is no exception. Fortunately, you can outsource this marketing task to someone outside your business.
Services related to law
Legal counseling and support can also be outsourced at a fraction of the cost. This is especially helpful for startups and small businesses.
Outsourcing legal services involves the following roles:
- Paralegals and lawyers
With legal services outsourcing, firms can lower their costs through labor arbitrage, which can result in cost savings.
Outside vendors and in-house legal teams have very different labor costs.
- The real estate market
Essentially, outsourcing in real estate means hiring a remote team or individual to perform certain tasks. Outsourcing allows real estate agents to devote more time to more important tasks.
- Administration and management
There are a few daily tasks involved in management and administration that distract employees from their core responsibilities.
By outsourcing these taxing tasks to a third-party provider, you can improve control and focus on growing your business.
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The Outsource Calculator estimates the savings from outsourced staffing solutions compared to hiring locally, which is intended for informational purposes only. It provides approximate pricing only may not be accurate and should only be used as a guide and is not an official quote. You should not make any decisions based simply on the information provided. Outsource Calculator pricing is based on the typical employee salaries for each role, including all employee payroll taxes, government-mandated employee costs, employee technology required, office space, hardware costs, IT support, recruiting, training, onboarding, and all HR functions which provide a more accurate comparison with the outsourced staffing compared to local hiring.
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